Category Archives: Disaster management

Fire review response has actioned and progressed all 56 recommendations. 

Council has completed all 56 recommendations included in the 2017 Fire Review by Queensland Fire and Emergency Services (QFES).

Redland City Mayor and Local Disaster Management Group Chairperson, Cr Karen Williams said the QFES report was commissioned by Council following the 2016 fires on the Southern Moreton Bay Islands and resulted in significant improvements across the Redlands Coast.

“The community is to be congratulated for their very positive support towards these improvements.

“Commissioned by Council following 2016 fires on Macleay and Russell Island, the Fire Management Plan Review Report was a partnership with other emergency agencies and stakeholders who together worked to respond to the 42 recommendation made for SMBI fire responses and 14 for the mainland.

“Our Southern Moreton Bay Islands (SMBI) Island communities, in particular, are now much better prepared and supported including through the acclaimed SMBI Community Champions and new SMBI Coordinator role.

“Brokered in response to the review recommendations, the volunteer SMBI Community Champions have demonstrated the vital role that strong local networks have in supporting community resilience and emergency responses, especially for more remote communities like SMBI.

“Community education and awareness campaigns have been a fundamental part of the review response and included ‘Safer SMBI, “Spring Clean-Up’, ‘Know Your Neighbour’, ‘Street speaks’ and ‘Get ready campaigns’.

“The campaigns have helped to drive property clean-up and hazard reduction efforts and increased community resilience and readiness in an emergency.

“Tonnes of additional rubbish and abandoned car bodies have been removed from the SMBI properties in direct response to the campaigns. A property compliance effort has also resulted in 764 notices issued to reduce fire hazards and 83 properties cleaned up by Council and contractors.

“The ‘know you neighbour” campaign alongside new island coordinator and community champions has helped expand support for more vulnerable community members during emergencies.

Other fire review responses have included:

  • New local area emergency management plans developed across the city and provided to residents.
  • GIS mapping undertaken and sophisticated hazard and fuel load technology used to assess and map fire risks.
  • Evacuation routes surveyed and updated and emergency signage installed.
  • Fire trails inspected cleared and widened and a future program of work identified.
  • A new community emergency dashboard warning and alert system developed and in use.
  • Program of annual hazard reduction burns and vegetation management undertaken.
  • Vital new telecommunications infrastructure installed and upgraded.
  • New fire and emergency services equipment allocated and a new Brisbane Region Fire Mitigation Brigade established.

“Council, the community and multiple agencies have responded positively to improving our fire and emergency response. Working closely with the community and supporting individual responsibility for fire safety on private properties remains essential to ongoing improvement,” Cr Williams said.

“While today’s Council report formally closes the Fire Report recommendations, it does not stop the fire management activity that will continue alongside Council’s annual disaster preparedness activities.

“Recent storm events have reminded us to be ever vigilant in the face of fire, flood and storm events and to look at and address risks around our properties’.

‘Council will continue to support and advocate for well-co-ordinated fire and emergency responses across the Redlands, especially the regional hinterland areas around Mount Cotton and the Bay Islands including North Stradbroke Island (Minjerribah).

Locations with large bushland areas, unique logistical and access issues, and demographically higher aged and vulnerable communities continue to require a whole of government and community response’.


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Redlands motorists urged to heed ‘if it’s flooded, forget it’ warnings

Redlands Coast residents are urged not to drive through flood water over roads after emergency services attended five swift water incidents overnight.

Redland City Mayor and Local Disaster Management Group chair Karen Williams said one driver had to be rescued after her car ended up on a guard rail on Springacre Road, Thornlands.

“While last night’s rain was far above what the bureau predicted it is concerning that some motorists took unnecessary risks by driving on flooded roads and they were very lucky their actions didn’t end in tragedy,” she said.

“I urge all drivers to heed the messaging – if it’s flooded, forget it.”

The other swift water incidents occurred on Vienna Road Alexandra Hills, Duncan Road and Avalon Road in Sheldon, and Pitt and Nelson Road Wellington Point.

Cr Williams said Redland SES Unit received 110 calls for assistance overnight after last night’s downpour.

“The level of rain that fell on Redlands Coast last night over a short period of time was remarkable, and included 118mm at Alexandra Hills between 6.15pm and 7.15pm.

“Most of the calls to the SES were for flooding and leaking roofs.

“I urge everyone to be patient as our wonderful SES volunteers make their way around the city.

“If any residents, especially those in low-lying areas, have concerns about flooding to their properties I encourage them to attend one of Council’s self-serve sandbagging stations set up today at the South Street Depot in Cleveland and outside the depots on North Stradbroke (Minjerribah), Russell and Macleay islands.

“More rain is forecast over the next couple of days, with the Bureau of Meteorology advising the chance of a thunderstorm, possibly severe, today so I encourage residents to go early to collect sandbags.

“I also encourage residents whose properties are prone to flood to have sandbags at their home ready for significant rain events.”

Cr Williams said Council would continue to monitor water over roads, however the majority of flash flooding had subsided.

“Leslie Harrison Dam, which is managed by Seqwater, started to spill last night and our catchments are waterlogged, so any further rain could lead to more flooding,” she said.

Council’s sandbagging stations are open until 6pm today.

Contact the SES on 132 500 if you require assistance or if you need sandbags outside sandbagging station hours.

For life-threatening emergencies, contact triple zero (000) for Police, Fire and Ambulance services.

Keep up to date on weather warnings at

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Sandbagging stations available on Redlands Coast from Tuesday 19 January, 8am until 4pm Wednesday 20 January

Redland City Council will establish self-serve sandbagging stations from Tuesday 19 January, 8am until 4pm Wednesday 20 January.

Self-service sandbagging stations are located at:

Cleveland – Redland City Council South Street Depot – Click here for directions
Council staff and SES will be onsite to assist. Sand, bags and shovels will be supplied.

North Stradbroke Island – Outside the Redland City Council Depot, 11-37 Mitchell Crescent, Dunwich – Click here for directions. Sand and bags supplied. Please take your own shovel.

Russell Island – Outside the Council Depot on Cambridge Road. Sand and bags supplied. Please take your own shovel.

Macleay Island – Outside the Council Depot on Scarborough Terrace. Sand and bags supplied. Please take your own shovel.

Please note: enclosed shoes must be worn.

Council reminds residents to check gutters are clear and to secure loose items around the home.

Need assistance?

☎️ Call the SES on 132 500 to log a job, which will be prioritised and tasked. This will help ensure our most vulnerable in the community are addressed as a priority.

🚨 Call Triple Zero (000) immediately if the situation is life-threatening.

⚡️ Call Energex on 13 19 62 to report fallen powerlines. Remember to stay clear and warn others.

📞 Call Council on 3829 8999 to report fallen branches on public spaces across the city.

For the latest advice and emergency warnings:

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Redlands Local Disaster Management Group on alert

Redlands Local Disaster Management Group (LDMG) met this afternoon and remains at alert to prepare for the latest COVID-19 threat.

LDMG Chair Redland City Mayor Karen Williams said the meeting attended by representatives from Redland City Council, Queensland Health, emergency services, Sealink, Surf Lifesaving Queensland, Department of Communities, and Local Government Association of Queensland.

SeaLink advised that they have extended services operating to and from North Stradbroke Island to help visitors leave the island and return home.

The last SeaLink passenger ferry will leave Cleveland at 7.25pm today and leave Dunwich on North Stradbroke Island at 7.55pm.

SeaLink vehicle and passenger ferry will continue to operate over the next three days, with additional services where required. Check the SeaLink website for details.

The vehicle and passenger ferries to the Southern Moreton Bay Islands will continue on their normal timetables.

LDMG also discussed testing clinics on the islands and mainland, many of which now do not require GP referral, however some fever clinics require prior booking. Eight Miles Plains is a 24/7 testing clinic. Visit the Queensland Government’s Testing and Fever Clinics page for more information.

Those people who have been advised to home quarantine are reminded there is a Queensland Government Community Recovery Hotline (ph 1800 173 349) that can provide assistance including arranging non-contact delivery of essential food and medication if you are in home quarantine with no other means of support.

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Council closures during Greater Brisbane COVID-19 lockdown

The Queensland Government has today announced a three-day lockdown due to COVID-19 for Greater Brisbane, including Redland City, from 6pm Friday 8 January 2021 to 6pm Monday 11 January 2021.

Other local government areas affected by the health directive are Brisbane, Moreton Bay, Ipswich and Logan.

Queensland Health has advised that from 6pm today, people in these local government areas will be required to stay at home except for essential purposes, including for food, health care, exercise and essential work purposes and masks will need to be worn everywhere in these areas except for when people are at home.

Under the restrictions, all Redland City Council non-essential services will be closed from close of business today, Friday 8 January 2021 until 8.30am Tuesday 12 January 2021 (see below for pool reopening hours).

This includes:

Council’s Customer Service Centres
Council’s Customer Service Centres at Cleveland, Capalaba and Victoria Point will be closed, and residents are strongly encouraged to use Council’s online and telephone services as much as possible.
Council’s Customer Contact Centre is available for all phone enquiries on (07) 3829 8999 Monday to Friday, 8am–5pm, excluding public holidays.

Libraries, Galleries, RPAC and IndigiScapes
Redland Libraries will be closed but the libraries’ extensive online services will continue, including e-books, e-audio books, e-magazines, music, movies and children’s stories.
Council’s art galleries, Redland Performing Arts Centre and Redland IndigiScapes Centre and Nursery will be closed.

Visitor Information Centre
While the Visitor Information Centre will be closed, information will still be available by phone on 1300 667 386 or on the Redlands Coast website.

Redland Animal Shelter
The gates to Redland Animal Shelter will be closed, with onsite staff available for emergency drop-offs only from 9am to 12pm Saturday and Sunday, 9-10 January 2021 and from 8.30am to 4.30pm on Monday, 11 January 2021.

Community halls
Indoor venues, including community halls, will be closed.

Public swimming pools
Cleveland Aquatic Centre and Bay Islands Aquatic Centre will be closed. The pools are scheduled to reopen:

  • Cleveland Aquatic Centre – 5am, Tuesday 12 January
  • Bay Island Aquatic Centre – 6am, Tuesday 12 January

During the three-day lockdown, Council will not be enforcing compliance on vehicles over-staying the parking limits at public marinas, but compliance for safety issues will continue to be enforced.

The RACQ Smart Shuttle trial service at Raby Bay, Cleveland will not be operating on Saturday and Sunday, 9-10 January 2021.

More information
Watch Council’s website and social media for updates.

The Queensland Government is the lead agency in managing the public health response to COVID-19.

For more information about the health directive and the latest health advice, visit

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Be prepared for severe weather this weekend – Updated opening hours as at 10am, 13 December 2020

Redland City Council has established self serve sandbagging stations in preparation for forecasted heavy rain, damaging winds and abnormally high tides from late tonight, Sunday and Monday.

Self-service sandbagging stations are located at:

Cleveland – Open until 6:30pm Saturday; 7am – 6:30pm Sunday 13 December and until 7pm Monday 14 December

Redland City Council South Street Depot – Click here for directions
Council staff and SES will be onsite to assist. Sand, bags and shovels will be supplied.

North Stradbroke Island – Open 24 Hours 

Outside the Redland City Council Depot, 11-37 Mitchell Crescent, Dunwich – Click here for directions

Sand and bags supplied. Please take your own shovel.

Russell Island – Open 24 Hours

Outside the Council Depot on Cambridge Road.

Sand and bags supplied. Please take your own shovel.

Macleay Island – Open 24 Hours

Outside the Council Depot on Scarborough Terrace.

Sand and bags supplied. Please take your own shovel.

Please note: enclosed shoes must be worn.

Council reminds residents to check gutters are clear and to secure loose items around the home.

Need assistance?

☎️ Call the SES on 132 500 to log a job, which will be prioritised and tasked. This will help ensure our most vulnerable in the community are addressed as a priority.

🚨 Call Triple Zero (000) immediately if the situation is life- threatening.

⚡️ Call Energex on 13 19 62 to report fallen powerlines. Remember to stay clear and warn others.

📞 Call Council on 3829 8999 to report fallen branches on public spaces across the city.

For the latest advice and emergency warnings:

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New purpose-built vehicle for Redland SES

Redland SES Unit is well prepared for storm season and general rescues with the official launch of a new purpose-built vehicle for the Cleveland Group.

Redland City Mayor and Local Disaster Management Group Chair Karen Williams joined SES volunteers to launch the truck.

“This new vehicle has been specifically fitted out for SES use for storm response and with general rescue equipment,” she said.

“This includes ladder lifters which make it easier and safer to get ladders off the truck, and improved storage for chainsaws, PPE and kit bags.”

Mayor Karen Williams with members of Redland SES Unit, SES Regional Manager Mark Dole (far left) and Council’s Disaster Planning and Operations Manager Michael Tait (far right) with the new SES vehicle

Cr Williams said the vehicle was purchased using funding from Council along with a grant from the Gambling Community Benefit Fund.

“Council was very happy to support our SES volunteers with guidance on grant writing and assistance with the purchase of the vehicle with the right specifications and gear.

“Council’s Fleet Services team will also provide ongoing maintenance support for it.”

Cr Williams said Redlands Coast was lucky to have one of the hardest-working, community-minded SES teams in Queensland.

“During the past year, the unit responded to more than 376 incidents including searches for missing people, assistance with fires, storm damage and police support with COVID-19 border security.

“Our SES is about people helping people and this new vehicle will make their job that much easier.”

Cr Williams acknowledged Queensland Fire and Emergency Services, State Emergency Service and the Redland Emergency Services Volunteer Association for their support in obtaining the grant for the vehicle.

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Redlands Coast residents urged to prepare for bushfires

Redland City Council has reiterated its message to residents to be bushfire ready following days of high temperatures and dry conditions.

Mayor Karen Williams said while Council was on alert and constantly meeting with other agencies, it was important residents did their part to prepare themselves and their property.

“People living in bushfire-prone areas need to be aware of the environment in which they live and take appropriate steps to protect their family and their home,” she said.

“If fire breaks out there is often little time to escape to safety, so having a survival plan and practising it can save lives.

“Residents should also prepare their properties by trimming trees and removing overhanging branches around the house, cleaning gutters and removing or mowing growth around sheds, fences and gates.”

Cr Williams said hot days and below average rainfall in November provided ideal conditions for fires.

“Only last week Council officers were called out to a few wildfires in council-owned bushland, so we need the community to be on alert.

“Although the Bureau of Meteorology predicts above average rainfall through to January, there is still a risk of fires.

“Fires can still start with dry lightning strikes, we’ve seen that happen in the past on North Stradbroke Island (Minjerribah) in September last year.

“We’ve also seen how easily fires have torn through bushland on Fraser Island further north, which is a timely reminder.”

Council has continued its hazard reduction program on the mainland, Southern Moreton Bay Islands and North Stradbroke Island (Minjerribah) throughout the year, including planned burns, physical fuel removal and other general maintenance activities.

“While Council mitigates fire risk on Council-managed land, it is vital for effective fire management that all property owners meet their obligation to manage fire risks on their own land,” Cr Williams said.

“It is also important for people to stay informed, which they can do by monitoring Council’s news site, social media and Disaster Dashboard.”

Council also has a free, opt-in emergency messaging service people can subscribe to via the Disaster Dashboard.

For more information, come and speak with members of the Rural Fire Service, SES and Council’s Disaster Management and Fire Management Teams at the free Movie in the Park this Saturday 5 December from 4pm at Mount Cotton Village Community Park.

Tips to prepare your home

  • Clean gutters and downpipes
  • Trim trees and overhanging branches around your property (check with Council first)
  • Install metal screens or shutters to prepare your home against embers
  • Ensure LPG cylinder relief valves point away from the house to minimise fire risk
  • Make sure pumps or generators are working and ready if needed
  • Make sure things that can burn are well away from your house
  • Protect underfloor spaces with non-combustible sheeting or mesh

Tips to make a household emergency plan

  • Prepare an emergency kit with essentials such as medications, legal papers, first aid, a battery-operated radio, batteries, pet food, money and a torch
  • Have a good supply of bottled water readily available
  • Decide whether to go early or stay and defend
  • Identify a safe place to evacuate to and decide how you’d look after your pets
  • Make sure everyone in your household knows your emergency plan
  • Know your neighbours as they can be a source of support during emergencies

For weather and warning updates

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Opt in for emergency messaging service ahead of wet season

Redlands Coast residents are urged to opt in for Council’s emergency notification messaging service ahead of predictions for a wetter-than-average summer.

Redland City Mayor and Local Disaster Management Group (LDMG) Chair Karen Williams said the messaging service was an important part of Council’s disaster and emergency communications.

“Redlands Coast is subject to severe weather and climate events, just like any region, and it is important the community can receive alerts in time so they can prepare,” she said.

“This is essential as we head into summer, with the Bureau of Meteorology predicting above average rainfall from November 2020 through to January 2021 associated with a La Nina weather pattern.

“This means there is also the increased possibility for widespread flooding.”

About 1700 people have subscribed to the service since its launch.

Residents who register receive an alert when there is potentially dangerous weather which may impact them. Weather alerts are shared via email, but other warnings are available via either email or SMS.

Residents can also sign up to flooded road notifications for Allan Day Drive, Wellington Point; Avalon Road, Sheldon; Moores Road, Redland Bay; and the corner of Nelson Road and Pitt Road, Wellington Point.

Cr Williams said the service offered localised information but did not replace official warnings provided by the Bureau of Meteorology or the State Disaster Coordination Centre.

“Our message system complements messages issued by the State agencies and lets residents know, via local flooded road gauges, which of the above roads are flooded.

“As it is an opt-in service, alerts will be sent only to those people who register to receive them.

“Residents can select which warnings they want to receive and whether they wish to receive the messages via email or SMS or both.”

To sign up, click the opt-in notifications button on Redland City’s disaster dashboard at

Opt-in emergency notification messaging service tips:

  • Registered users must verify their email address and mobile number before they can receive alerts.
  • For Bureau of Meteorology email weather warnings, it is recommended users select Redland City and their suburb, at minimum.
  • Users should ensure their address is correct so they receive targeted messages alerting them when their area is expected to be impacted.
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Council ensures COVID-safe measures for urgent community evacuations

Redland City Council is encouraging island residents to identify friends and family on the mainland they may be able to stay with as part of their disaster plan for this year’s fire and storm season.

Mayor Karen Williams, who is also chair of the Redlands Local Disaster Management Group, said that with the storm and fire season having arrived, it was timely for island residents to nominate a mainland location in case of evacuations.

“If a bushfire is approaching someone’s home, they obviously cannot shelter in place, so one option may be to shelter with friends or family if it is safe to do so,” she said.

“For people living on the mainland this may be possible, but for our island residents the possibility is less likely, as those people will often be evacuating too.

“So it is important for all island residents to have conversations now with family and friends on the mainland they could shelter with.

“If this is not possible, the next step may be to evacuate people to commercial accommodation providers, in which case Council would determine the provider and assist with transport off the islands.

“We’re unable to confirm accommodation providers ahead of any emergency, as whether we use them is dependent on the circumstances and some providers may themselves need to close due to the event.”

Cr Williams said Council had investigated COVID-safe measures should evacuations be needed due to an emergency situation such as bushfire or widespread floods.

“Because of COVID, it is even more important for residents to identify friends and family they may be able to stay with, which would then reduce how many places are required at evacuation centres,” Cr Williams said.

“As always, decisions will be made in the best interest of public safety in an emergency, and Council will distribute information in a timely manner to help keep people informed.”

“With the storm and fire season upon us, I urge residents, especially island residents, to be prepared by having a three-day supply of food and drinking water available at all times, and to be prepared to evacuate to family and friends on the mainland or other accommodation providers in case that becomes necessary.”

Division 5 Councillor Mark Edwards said he wanted to remind island residents that should they develop any COVID-19 symptoms and require a test, Mater Pathology collection centres were still open at 2 Alison Crescent, Russell Island and 14 Brighton Road, Macleay Island.

“The pathology service on the islands is supported by mobile collection for those people who find travel to the collection centres difficult,” he said.

“A referral from your doctor is needed, which could be arranged through a telehealth appointment.

“It is best that anyone on the islands with symptoms contacts their doctor for advice.”

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