Category Archives: Water disruption

Water restored to Macleay, Lamb and Karragarra Islands


Seqwater has advised water has been restored at Macleay, Lamb and Karragarra Islands in Southern Moreton Bay on Redlands Coast.

Properties will progressively get water back as Council flushes pipes to remove air in the lines that may have been drawn into the system due to the shut down.

The water was restored to the islands just after 6am today after Seqwater crews worked overnight to replace an old section of Seqwater mains pipe that had burst on Karragarra Island.

Council provided bottled water overnight, assisted by the Southern Moreton Bay Island champions.

Council crews are also flushing Council pipes on each of the islands.

The water is safe to drink. If it is cloudy when taps are first turned on, please run the water for 2-3 minutes for it to clear. The cloudiness is due to air trapped in the water.

Water hydrants may also be flowing as the lines are flushed – please do not turn off the hydrants.

Thank you to residents for their patience overnight.

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Seqwater media release: Investigations on reported Karragarra Island water main burst underway


Seqwater crews are investigating a report of a burst water pipe on Karragarra Island.

The burst was reported to Seqwater at 8.45am 1 September 2020.

Seqwater and Redland City Council crews are being deployed to Karragarra Island to investigate the cause and extent of the problem.

The first step will be to drain the water around the burst water main so crews can inspect the pipeline.

This is expected to take most of the day.

Seqwater will determine the repair work required once the pipe is assessed.

Repair work is expected to take place tonight and will require an overnight shutdown of water supply to Karragarra, Macleay and Lamb islands from 8pm tonight.

Water supply is expected to be switched back on by 6am tomorrow.

This will be followed by restoration work at the site.

Residents on Karragarra, Macleay and Lamb islands are not expected to experience any water supply issues prior to the shutdown.

Residents are advised to begin preparing for an overnight water shutdown by:
• filling suitable containers with drinking water and storing them in the fridge
• storing water in the bathtub that can be used for toilet flushing
• planning to shower or bathe early this evening or later tomorrow morning

Once water is restored, there may be some air in residential pipes or some slightly cloudy water when residents first turn on their tap.

Residents are advised to let the water run for 2 to 3 minutes to clear.

The tap water will be safe to drink.

As the repaired main is flushed, residents may notice hydrants with flowing water – this is necessary to flush pipelines.

Please do not approach the hydrants or attempt to turn them off.

More details and updates will be provided as information becomes available.

For more information, contact 1300 737 928 or visit seqwater.com.au

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Russell Island night water works Friday 1 May to Saturday 2 May 2020 (overnight)


Seqwater is undertaking water supply maintenance on High Street, Russell Island on Friday night, 2 May (weather permitting). During works some island residents may experience temporary loss of supply/low pressure. Tap water may be discoloured for a short time after the work. Enquiries can be directed to Seqwater 1300 737 928.

For more information about discoloured water visit redlnd.cc/2V72rEY

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Water maintenance works on Russell Island 15/16 April 2020


Redland City Council advises that Seqwater will be undertaking maintenance work on Russell Island this week.

The work on Keats Street and Canaipa Point Drive will start on Wednesday, 15 April 2020 and is expected to finish on Thursday, 16 April 2020.

Council does not expect water loss but residents may experience discoloured water.

For information about discoloured water visit https://www.redland.qld.gov.au/info/20237/your_water_supply/543/water_quality.

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Update – Water restored to Benfer Road, Victoria Point


Update: 12pm Thursday 28 November 2019

Water has been restored to the Benfer Road area, Victoria Point following emergency repairs to a burst water main this morning.

Council crews are flushing the repaired main. You may see open hydrants with flowing water – this is necessary to flush pipelines. Please do not approach the hydrants or attempt to turn them off.

As water supply returns, there may be some air in residential pipes or some discoloured water when residents first turn on their tap. Residents are advised to let the water run for 2-3 minutes to clear.

Earlier: 9am Thursday 28 November 2019 – Unplanned disruption to water supply – Benfer Road, Victoria Point

Residents around Benfer Road, Victoria Point, are experiencing a water shut down as a result of a burst water main outside St Rita’s Catholic Primary School.

Council crews are on site excavating to locate the break. Reconnection of water supply is expected to be around lunchtime. Council apologises for this inconvenience.

 

 

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Water supply notice – Russell, Macleay, Lamb and Karragarra Islands


Seqwater will be undertaking essential maintenance work on Russell Island between Thursday 27 June and Friday 28 June 2019.  Timing is subject to weather conditions and other unexpected delays.

No full loss of supply is expected during works.

Scheduled work 

Thursday 27 June, between 9pm – 5am Friday 28 June:  no loss of supply expected but residents on Russell, Lamb, Karragarra and Macleay Islands may experience low water pressure during works and discoloured water as pipelines are reopened.

When works are complete

You may see open hydrants with flowing water – this is necessary to flush pipelines. Please do not approach the hydrants or attempt to turn them off.

In your own home:

  • If you experience discoloured water, run a cold water tap until it clears – this may take a few minutes
  • Check the cleanliness of water before operating washing machines or filling kettles
  • You may need to run each tap is run for a short time to remove any trapped air

Stay informed

For enquiries about the night work contact Seqwater: seqwater.com.au/works or 1300 SEQWATER (1300 737 928)

For enquiries about water pressure or discoloured water contact Redland City Council: 3829 8999.

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Planned temporary water shutdowns for Redlands Coast areas in May and June


Residents in parts of Mount Cotton and on three Southern Moreton Bay Islands will experience
temporary overnight water supply interruptions over May and June as essential maintenance
work is carried out to improve water security.

From 28-30 May 2019, Seqwater crews will temporarily stop water supply to some properties so
inspections can be carried out on a 50-year-old pipeline between Alexandra Hills Reservoir and
Heinemann Road Reservoir at Mount Cotton.

The inspections will enable Seqwater to prioritise pipe replacement. The first two sections were
successfully completed in early May.

Water supply will be turned off from 9pm with planned restoration at 5am the following morning.
Residents on Karragarra Island, Lamb Island and Macleay Island will also experience temporary
overnight water supply interruptions from Saturday 1 June to Sunday 2 June, while work is
being carried out on pipelines to the island and other water infrastructure.

The project follows pipeline bursts on Karragarra Island which resulted in unplanned water
supply disruptions on those three islands.

The upgrade work will reduce the risk of water supply disruptions in the future.

To complete this essential work, Seqwater must temporarily turn off some pipelines.

Residents on the three islands will have low or no water supply for up to 12 hours from 8pm on
Saturday 1 June.

Water supply is expected to be restored on Sunday morning 2 June.

Seqwater Chief Executive Officer Neil Brennan said Seqwater had been working closely with a
team at Redland City Council to minimise the impact on affected residents.

“We understand having temporary water supply interruptions is not easy and appreciate the
understanding and patience of locals as this vital work is carried out,” Mr Brennan said.

Affected properties will receive a notice in the letterbox ahead of a water supply interruption.
Seqwater will be working closely with Redland City Council, community champions, SES and
Queensland Fire and Emergency Services to help ensure all residents on the three islands are prepared for the temporary shutdown.

For more information call 1300 737 928 or visit Seqwater.com.au or Redland.qld.gov.au/WaterOutages

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Burst water main at Karragarra Island: latest update 12 May at 11.30am


11:30am Sunday 12 May 2019

Water restored to Karragarra, Macleay and Lamb Islands

Water supply is back on at Karragarra, Macleay and Lamb Islands. Water pressure will build as pipes fill.

Seqwater advises the water is safe to drink and does not require boiling.

Residents and visitors at Karragarra, Macleay and Lamb Islands are asked to let their taps run for 2-3 minutes before using water after a main pipe was replaced overnight.

There may be some air in residential pipes or some discoloured water when residents first turn on their tap.

Thank you to Seqwater and Council crews who replaced the burst pipe and island ambassadors, rural fire service, SES, ferry operators and community members who provided invaluable assistance during this emergency incident.

Inquiries: Seqwater 1300 737 928 or visit the Redlands Coast disaster dashboard website (disaster.redland.qld.gov.au)

10:55am Sunday 12 May 2019

Run water before use, but no need to boil – Southern Moreton Bay Islands

Residents and visitors at Karragarra, Macleay and Lamb Islands are asked to let their taps run for 2-3 minutes before using water after a main pipe was replaced overnight.

Seqwater advises the water is safe to drink and does not require boiling.

Water is coming back progressively across the three islands this morning.

There may be some air in residential pipes or some discoloured water when residents first turn on their tap.

Treated water samples have been taken at various points along the network and laboratory tested to ensure there is no concern for public health.

Redland City Council and Seqwater thank residents of the Karragarra, Lamb and Macleay Islands for their patience while these essential repairs were completed. Thank you to community champions, fire and emergency services, SES, community members and ferry operators for helping to get information out to island residents.

The burst water main was on Karragarra Island.

Inquiries: Seqwater 1300 737 928 or visit the Redlands Coast disaster dashboard website (disaster.redland.qld.gov.au)

9:20am Sunday 12 May 2019

Water to be restored to Southern Moreton Bay islands by mid-morning

Seqwater advises water will be progressively restored to Karragarra, Macleay and Lamb islands on Redlands Coast this morning.

A burst water main on Karragarra Island was successfully replaced overnight and drinking water is being progressively restored to island residents. All residents should have water supply back by mid-morning today.

The water is safe to drink. Treated water samples will be taken at various points along the network and laboratory tested to ensure there is no concern for public health.

There may be some air in residential pipes or some discoloured water when residents first turn on their tap.

Residents are advised to let the water run for 2-3 minutes to clear. The tap water will be safe to drink.

Thank you to community champions, Rural Fire Service, SES, ferry operators and community members for helping to get information out to island residents and thanks to Seqwater and Council crews for their work.

For more information, call Seqwater on 1300 737 928 or visit the Redlands Coast Disaster Dashboard website at disaster.redland.qld.gov.au.

 

7:15pm Saturday 11 May 2019

Water shutdown begins for Karragarra Island pipe repair

Water supply to Lamb, Macleay and Karragarra Islands has been temporarily stopped so that a burst water main can be safely repaired.

Some residents have experienced low water pressure since this morning however water supply was maintained during the day.

The water supply remains safe to drink.

Our plan is to complete the repairs overnight. We will provide an update if that cannot be achieved.

Seqwater and Redland City Council will conduct water quality testing and flushing before water supply is restored to island residents.

If during the shutdown emergency bottled water supplies are needed:

  • Karragarra and Lamb Islands residents should contact Qld Fire and Emergency Services on 1800 017 029 from 10pm-6am
  • Macleay Island residents should contact SES from 10pm-6am on 13 25 00 

We will provide updates as information becomes available.

For more information call 1300 737 928 or visit Seqwater.com.au and Redland.qld.gov.au

To keep up-to-date overnight check Council’s disaster dashboard Disaster.redland.qld.gov.au which shares Seqwater’s updates.

We thank residents of the Karragarra, Lamb and Macleay Islands for their patience while these essential repairs are completed.

4:50pm Saturday 11 May 2019

Thank you to residents of Karragarra, Macleay and Lamb Islands who are preparing for a complete water shutdown on those islands after 7pm tonight due to a burst Seqwater main pipe. Crews from Seqwater, assisted by Council crews, will work to fix the problem overnight. Seqwater advises the water is currently safe to drink. If you haven’t already, fill clean containers for drinking and your bath for water to flush the toilet overnight. Thanks to island ambassadors, fire and rescue crews and council staff for spreading the word about the emergency shutdown. Inquiries: Seqwater on 1300 737 928.

2:50pm Saturday 11 May 2019

There may be reduced water pressure or no water on some areas of Karragarra, Lamb and Macleay Islands late this afternoon while Seqwater and Redland City Council crews investigate the cause of a burst Seqwater water main on Karragarra Island.

From 7pm this evening water will be shutdown overnight on the three islands as repairs are undertaken.  

Seqwater and Redland City Council crews are currently on Karragarra Island to investigate the cause of the burst water main.

The first step is to drain the lake around the burst water main so crews can inspect the pipeline. This is expected to take most of the day.

Water pressure will need to be further reduced late in the afternoon today to allow inspection of the pipe once lake has been lowered.

For some areas, this may result in very low or no water pressure.

Seqwater will determine the repair work required once the pipe is assessed.

The aim is to undertake the repair work overnight tonight. This will require an overnight shutdown of water supply to Karragarra, Macleay and Lamb Islands from 7pm tonight. Residents are advised to begin preparing for an overnight water shutdown by:

  • filling suitable containers with drinking water and storing them in the fridge
  • store water in the bathtub that can be used for toilet flushing
  • plan to shower or bath early this evening or later tomorrow morning.

More information will be provided as it becomes available. Inquiries: Seqwater 1300 737 928

12:30pm Saturday 11 May 2019

Seqwater and Redland City Council crews are currently on Karragarra Island to investigate the cause of the Seqwater burst water main. The first step is to drain the lake around the burst water main so crews can inspect the pipeline. This is expected to take most of the day.

Water pressure will need to be further reduced late in the afternoon to allow inspection of the pipe once lake has been lowered. For some areas, this may result in very low or no water pressure.

Seqwater will determine the repair work required once the pipe is assessed.

The aim is to undertake the repair work overnight tonight. This will require an overnight shutdown of water supply to Karragarra, Macleay and Lamb Islands from 7pm tonight. Residents are advised to begin preparing for an overnight water shutdown by:

  • filling suitable containers with drinking water and storing them in the fridge
  • store water in the bathtub that can be used for toilet flushing
  • plan to shower or bath early this evening or later tomorrow morning.

More information will be provided as it becomes available. Inquiries: 1300 737 928

8.45am Saturday 11 May 2019

Some areas of Macleay, Karragarra and Lamb Islands are experiencing reduced water pressure due to a burst Seqwater trunk main in East Street at Karragarra Island. Seqwater is aware of the break and is mobilising crew to the island. Redland City Council crew will also be working with Seqwater on site to assist.

More information will be provided as soon as it becomes available.

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Get filming ‘Get Ready’ for great prizes


An Apple iPad Pro or a GoPro HERO6 are up for grabs as part of Redland City Council’s new ‘Get Ready’ youth video competition.

Redland City Mayor and Local Disaster Management Group chair Karen Williams said the competition aimed to involve young people of Redlands Coast with community messaging around storm and bushfire season preparedness.

“Each year, we run an extensive campaign to remind residents about the need to be prepared for natural emergencies, which, as recent years have shown, present real risks to our community,” Cr Williams said.

“This year for the first time, we are getting our young people involved and running a competition calling for 90-second videos promoting key disaster preparedness messages.

“Our hope is that we will be able to work with winning entries to create a final video for release in ‘Get Ready’ week in October.

“While it is a youth-focused competition, we encourage team efforts and the help of parents, teachers and other budding filmmakers in creating entries.

“We’d love to see some family and school entries, again giving the wider community an opportunity to devise new and engaging ways to share the ‘Get Ready’ message.

“There are great prizes on offer for the winning entries, so I encourage people to head to Council’s Your Say Redlands website to find out how to get involved.”

Videos must include four key disaster management messages: preparing your home, the need for a household emergency plan and emergency kit, getting to know your neighbours and how to be informed.

Entry is open to Redlands Coast residents of all ages, but at least one person under 18 years and a local landmark or icon should feature in the video.

The winning video may be used to promote ‘Get Ready’ community messages through a range of channels during storm and bushfire season.

Entries close 30 September 2018.  For details, including full terms and conditions, visit www.redland.qld.gov.au/getreadycompetition

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Council sets out on Redlands Coast transport journey


How residents travel around the Redlands Coast was at the centre of two decisions made by Redland City Council in today’s General Meeting.

The first decision saw Councillors endorse the Draft Redlands Coast Transport strategy for community engagement, while councillors also unanimously supported a Mayoral Minute for Council to make a submission to a State Government inquiry into the future of transport technology.

Redland City Mayor Karen Williams said the endorsement of the Draft Redlands Coast Transport Strategy would give residents the opportunity to have their say on the future direction of transport planning on Redlands Coast.

“Transport, both road and public transport infrastructure, is undoubtedly one of the most consistent topics of conversation in our community, which is why Council identified an updated transport strategy as one of our key priorities,” she said.

“In 2015 we held a series of transport forums across the city and this draft strategy is informed by those forums, as well as engagement with key transport organisations and providers.

“Our community has told us they want to be able to get around the city faster and safer and want to see the major roads in and out of the city upgraded along with key public transport infrastructure such as the Cleveland Rail line.”

Cr Williams said an important next step of the strategy was hearing from residents, businesses, schools and transport partners on what transport issues were important to them.

“As part of the consultation process we will ask residents what they think our priorities should be to help guide delivery of Council’s transport initiatives and advocacy to state and federal governments, transport providers and neighbouring local governments.

“State and federal MPs will also be engaged directly, and information will be provided to raise community awareness about the transport network and which level of government was responsible for which transport corridor and service.

“Our journey to a more effective and efficient transport network is just starting. This won’t be completed overnight, nor can Council take this journey alone.

“The State Government is responsible for many of the major transport opportunities across Redlands Coast, including the majority of roads in and out of the Coast, public transport and rail.

“This is why a key part of this strategy will be to advocate to other levels of government and encourage them to prioritise the projects, road upgrades and public transport services our community needs.”

“The Redlands Coast Transport Strategy will be followed by a series of implementation plans, which is where the rubber hits the road through the identification of on the ground priorities and projects our residents will see in their neighborhoods and along their daily commute.”

Cr Williams said Council would make the case for better transport technology to meet local challenges as part of their submission to the State Government Transport and Public Works Committee inquiry into Transport Technology.

“The Redlands Coast has some unique transport challenges and our submission will encourage the State Government to remove some of the existing barriers to the technology that may meet these challenges,” she said.

“An example of these technologies is Autonomous Vehicles, and we have been trying to encourage the State Government to trial these vehicles on our island communities.

“We will also use our submission to highlight the transport challenges and increased transport costs for our island communities, as well as the challenges our island based residents face in accessing employment and social services.”

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