Category Archives: Water disruption

Water supply shut down on Macleay Island for pipeline installation


Seqwater has advised it will need to shut down the water supply to Macleay Island overnight on Saturday 10 July 2021, to complete the installation of a temporary pipeline between Macleay and Lamb Islands.

Water supply will be shut off from 9pm on Saturday and is expected to be restored early Sunday morning.

Residents are advised to begin preparing for the shutdown by filling suitable containers with drinking water, storing water in the bathtub to be used for toilet flushing, and planning to shower or bath before 9pm Saturday.

When water supply is restored, there may be some air in residential pipes or discoloured water when residents first turn on their taps. Residents are advised to let the water run for 2-3 minutes to clear. The water will be safe to drink.

When the water supply is restored and the repaired main is flushed, residents may notice hydrants with flowing water. This is necessary to flush the pipeline. Residents are requested to not approach the hydrants or attempt to turn them off.

The temporary Seqwater pipeline will be installed by Seqwater contractors. Redland City Council officers will flush the pipeline in order to remove any air and complete water quality checks once the installation is complete early Sunday morning.

The temporary pipeline will remain in place, above the ground along Cressy Street on Macleay Island, until a new valve pit can be installed and the permanent pipeline can be fully installed underground. This is anticipated to occur in three weeks’ time and will necessitate a further shutdown. This will be confirmed and communicated to the community nearer the time.

For inquiries on the Macleay Island pipeline replacement, contact Seqwater on 1300 737 928 or visit the project page on the Seqwater website.

Residents who have urgent water inquiries during the water supply shutdown period can contact Redland City Council on 3829 8999.

Print Friendly, PDF & Email

Russell Island water supply restored


Update – Monday 22 March 2021,  7.23pm

Russell Island water supply restored
 
Council has located a broken water main at the Southern end of the island. The main has now been isolated and water supply restored to Russell Island, except two nearby properties that have been supplied with bottled water.
 
Crew plan to repair the water main tomorrow when it is safe to do so.

Council is investigating reports of low water pressure and no water in some areas of Russell Island.

Russell Island water disruption – Monday 22 March 2021, 5.07pm

The location initially reported as the site of a possible pipe burst at Moreton Outlook turned out to be gushing stormwater so officers are continuing to investigate.

Russell Island residents with access to drinking water should fill water bottles and store water now in case of further supply disruption.

Those without water will be able to access a limited supply of bottled water for emergency purposes at the Evacuation Centre:
Where: Russell Island Recreation Hall, 1 Alison Crescent (near the ferry terminal)
When: 5.30 to 8.30pm tonight.

Print Friendly, PDF & Email

Seqwater media release: Water supply shut down required for pipeline replacement


Seqwater will need to shut down the water supply to Karragarra, Lamb, and Macleay Islands overnight on Saturday 20 March 2021, to complete the replacement of an 80-metre section of pipeline on Karragarra Island.

Seqwater Chief Executive Officer Neil Brennan said the replacement project will improve reliability of supply for the Southern Moreton Bay Islands, after a series of pipeline bursts in the section of pipe being replaced.

“We are committed to minimising the impacts of this work for residents and businesses which is why the shutdown is happening overnight when water use is at its lowest,” Mr Brennan said.

“The team needs 10 hours to complete this work, so to ensure water is available for everyone in the morning from 7am, the shutdown will start from 9pm,” he said.

“We realise this will impact some businesses, vulnerable residents and emergency services, so have endeavoured to provide as much notice as possible.”

Residents are advised to begin preparing for an overnight water shutdown by filling suitable containers with drinking water and storing them in the fridge, storing water in the bathtub to be used for toilet flushing and planning to shower or bath before 9pm or after 7am.

When water supply is restored, there may be some air in residential pipes or slightly milky coloured water when residents first turn on their taps. Residents are advised to let the water run for 2-3 minutes to clear. The water is safe to drink.

When the water supply is restored and the repaired main is flushed, residents may notice hydrants with flowing water. This is necessary to flush the pipeline. Residents are requested to not approach the hydrants or attempt to turn them off.

Seqwater worked in coordination with Redland City Council and local businesses to best manage the timing of the required shut down.

Residents who have urgent enquiries during the shutdown should contact Redland City Council on 3829 8999.

Print Friendly, PDF & Email

Water restored to Macleay, Lamb and Karragarra Islands


Seqwater has advised water has been restored at Macleay, Lamb and Karragarra Islands in Southern Moreton Bay on Redlands Coast.

Properties will progressively get water back as Council flushes pipes to remove air in the lines that may have been drawn into the system due to the shut down.

The water was restored to the islands just after 6am today after Seqwater crews worked overnight to replace an old section of Seqwater mains pipe that had burst on Karragarra Island.

Council provided bottled water overnight, assisted by the Southern Moreton Bay Island champions.

Council crews are also flushing Council pipes on each of the islands.

The water is safe to drink. If it is cloudy when taps are first turned on, please run the water for 2-3 minutes for it to clear. The cloudiness is due to air trapped in the water.

Water hydrants may also be flowing as the lines are flushed – please do not turn off the hydrants.

Thank you to residents for their patience overnight.

Print Friendly, PDF & Email

Seqwater media release: Investigations on reported Karragarra Island water main burst underway


Seqwater crews are investigating a report of a burst water pipe on Karragarra Island.

The burst was reported to Seqwater at 8.45am 1 September 2020.

Seqwater and Redland City Council crews are being deployed to Karragarra Island to investigate the cause and extent of the problem.

The first step will be to drain the water around the burst water main so crews can inspect the pipeline.

This is expected to take most of the day.

Seqwater will determine the repair work required once the pipe is assessed.

Repair work is expected to take place tonight and will require an overnight shutdown of water supply to Karragarra, Macleay and Lamb islands from 8pm tonight.

Water supply is expected to be switched back on by 6am tomorrow.

This will be followed by restoration work at the site.

Residents on Karragarra, Macleay and Lamb islands are not expected to experience any water supply issues prior to the shutdown.

Residents are advised to begin preparing for an overnight water shutdown by:
• filling suitable containers with drinking water and storing them in the fridge
• storing water in the bathtub that can be used for toilet flushing
• planning to shower or bathe early this evening or later tomorrow morning

Once water is restored, there may be some air in residential pipes or some slightly cloudy water when residents first turn on their tap.

Residents are advised to let the water run for 2 to 3 minutes to clear.

The tap water will be safe to drink.

As the repaired main is flushed, residents may notice hydrants with flowing water – this is necessary to flush pipelines.

Please do not approach the hydrants or attempt to turn them off.

More details and updates will be provided as information becomes available.

For more information, contact 1300 737 928 or visit seqwater.com.au

Print Friendly, PDF & Email

Russell Island night water works Friday 1 May to Saturday 2 May 2020 (overnight)


Seqwater is undertaking water supply maintenance on High Street, Russell Island on Friday night, 2 May (weather permitting). During works some island residents may experience temporary loss of supply/low pressure. Tap water may be discoloured for a short time after the work. Enquiries can be directed to Seqwater 1300 737 928.

For more information about discoloured water visit redlnd.cc/2V72rEY

Print Friendly, PDF & Email

Water maintenance works on Russell Island 15/16 April 2020


Redland City Council advises that Seqwater will be undertaking maintenance work on Russell Island this week.

The work on Keats Street and Canaipa Point Drive will start on Wednesday, 15 April 2020 and is expected to finish on Thursday, 16 April 2020.

Council does not expect water loss but residents may experience discoloured water.

For information about discoloured water visit https://www.redland.qld.gov.au/info/20237/your_water_supply/543/water_quality.

Print Friendly, PDF & Email

Update – Water restored to Benfer Road, Victoria Point


Update: 12pm Thursday 28 November 2019

Water has been restored to the Benfer Road area, Victoria Point following emergency repairs to a burst water main this morning.

Council crews are flushing the repaired main. You may see open hydrants with flowing water – this is necessary to flush pipelines. Please do not approach the hydrants or attempt to turn them off.

As water supply returns, there may be some air in residential pipes or some discoloured water when residents first turn on their tap. Residents are advised to let the water run for 2-3 minutes to clear.

Earlier: 9am Thursday 28 November 2019 – Unplanned disruption to water supply – Benfer Road, Victoria Point

Residents around Benfer Road, Victoria Point, are experiencing a water shut down as a result of a burst water main outside St Rita’s Catholic Primary School.

Council crews are on site excavating to locate the break. Reconnection of water supply is expected to be around lunchtime. Council apologises for this inconvenience.

 

 

Print Friendly, PDF & Email

Water supply notice – Russell, Macleay, Lamb and Karragarra Islands


Seqwater will be undertaking essential maintenance work on Russell Island between Thursday 27 June and Friday 28 June 2019.  Timing is subject to weather conditions and other unexpected delays.

No full loss of supply is expected during works.

Scheduled work 

Thursday 27 June, between 9pm – 5am Friday 28 June:  no loss of supply expected but residents on Russell, Lamb, Karragarra and Macleay Islands may experience low water pressure during works and discoloured water as pipelines are reopened.

When works are complete

You may see open hydrants with flowing water – this is necessary to flush pipelines. Please do not approach the hydrants or attempt to turn them off.

In your own home:

  • If you experience discoloured water, run a cold water tap until it clears – this may take a few minutes
  • Check the cleanliness of water before operating washing machines or filling kettles
  • You may need to run each tap is run for a short time to remove any trapped air

Stay informed

For enquiries about the night work contact Seqwater: seqwater.com.au/works or 1300 SEQWATER (1300 737 928)

For enquiries about water pressure or discoloured water contact Redland City Council: 3829 8999.

Print Friendly, PDF & Email

Planned temporary water shutdowns for Redlands Coast areas in May and June


Residents in parts of Mount Cotton and on three Southern Moreton Bay Islands will experience
temporary overnight water supply interruptions over May and June as essential maintenance
work is carried out to improve water security.

From 28-30 May 2019, Seqwater crews will temporarily stop water supply to some properties so
inspections can be carried out on a 50-year-old pipeline between Alexandra Hills Reservoir and
Heinemann Road Reservoir at Mount Cotton.

The inspections will enable Seqwater to prioritise pipe replacement. The first two sections were
successfully completed in early May.

Water supply will be turned off from 9pm with planned restoration at 5am the following morning.
Residents on Karragarra Island, Lamb Island and Macleay Island will also experience temporary
overnight water supply interruptions from Saturday 1 June to Sunday 2 June, while work is
being carried out on pipelines to the island and other water infrastructure.

The project follows pipeline bursts on Karragarra Island which resulted in unplanned water
supply disruptions on those three islands.

The upgrade work will reduce the risk of water supply disruptions in the future.

To complete this essential work, Seqwater must temporarily turn off some pipelines.

Residents on the three islands will have low or no water supply for up to 12 hours from 8pm on
Saturday 1 June.

Water supply is expected to be restored on Sunday morning 2 June.

Seqwater Chief Executive Officer Neil Brennan said Seqwater had been working closely with a
team at Redland City Council to minimise the impact on affected residents.

“We understand having temporary water supply interruptions is not easy and appreciate the
understanding and patience of locals as this vital work is carried out,” Mr Brennan said.

Affected properties will receive a notice in the letterbox ahead of a water supply interruption.
Seqwater will be working closely with Redland City Council, community champions, SES and
Queensland Fire and Emergency Services to help ensure all residents on the three islands are prepared for the temporary shutdown.

For more information call 1300 737 928 or visit Seqwater.com.au or Redland.qld.gov.au/WaterOutages

Print Friendly, PDF & Email